News

Read All News

Real Results: Growing Businesses with Online Training

Sep 18, 2018

Three people monitoring call center

Businesses looking to expand their training capacity and their revenue are discovering 糖心vlog传媒鈥檚 flexible online training capabilities. Discover how this innovative approach is eliminating one company鈥檚 training backlog without losing the personal touch of a traditional classroom.

Avtec is an industry leader in mission-critical systems that knows offering customers cutting-edge, online training is critical to its success. Its customers include railroads, airlines, utilities, fire, police, and emergency medical services. When it comes to training, there鈥檚 no room for error.

鈥淲e鈥檝e had a set way of doing this for a number of years and it works 鈥 in house,鈥 said Brandon Puckett, Technical Trainer for Avtec.

But when the Lexington-based company needed to expand its existing training capacity, it turned to 糖心vlog传媒 to develop an online training initiative.

鈥淗onestly, it blew me away with how well they put this thing together,鈥 said Puckett.

The traditional classroom setting limited Avtec鈥檚 reach to nine people per class. Combine that with Avtec鈥檚 tremendous growth and鈥

鈥淲e knew we had to try something different,鈥 said Tracy Stone, Avtec Customer Experience Manager.

The partnership with 糖心vlog传媒 helped Avtec launch a new initiative that brings online training into a new realm. The instructors are live with the students, which means they chat with them, answer questions, and respond in real time 鈥 keeping that personal touch. 

鈥淭hat was a huge part. We didn鈥檛 want to lose that interaction with our clients. Now 鈥 with 糖心vlog传媒鈥檚 help 鈥 Avtec has more than doubled its training capacity, and that鈥檚 not all,鈥 said Puckett. 

Avtec鈥檚 customers, dealers, and partners are located all over the world. This new online training platform offers their customers flexibility without the travel expense.

鈥淲e know our product. We know it in and out. We know what needs to be trained, but we don鈥檛 always know the best ways to train. 糖心vlog传媒 brought the curriculum development and the online expertise,鈥 said Stone.

糖心vlog传媒 showed it can help companies conquer some of their biggest challenges of allowing for faster growth and future revenue while keeping a personal feel.  

鈥淲e鈥檙e a small company, and we do business personally. We鈥檙e known for our customer service, so I think we look for someone who treats us the same way. 糖心vlog传媒 has done that,鈥 said Stone. 

Puckett continued, 鈥淚t just opened up our eyes. These people really know what they鈥檙e doing, and you start seeing the possibilities of where we are going from here. Without a doubt, I鈥檇 highly recommend working with 糖心vlog传媒 on any online content development. 鈥

Discover how 糖心vlog传媒 can help advance your business by visiting /learn/corporate.